Seven steps, from survey to final check: what we do, what happens in your home and how long it takes — with timings given as typical ranges, because the real duration varies from job to job.
Every complete job follows all of them, in order. Skipping one — for example ordering without final measurements — is the surest way to have problems on fitting day.
We come to your home or business, listen to what you need and look at the state of windows, doors and openings. This is where we work out whether to repair or replace. Survey costs and arrangements: to confirm in the quote.
We take the exact measurements of every opening, including the out-of-square and uneven spots common in older houses. The order is born from these measurements: a mistake here is paid for on site.
The frames are produced to the measured sizes. Production times vary by material and time of year: we state them in the quote as a range and confirm them when you order.
On fitting day we protect floors and furniture, then remove the old frames one at a time, so the home is never left "open". Removal and disposal: to confirm in the quote.
The new frame is fixed, levelled and sealed at the joints: this is the phase that decides air, water and noise tightness. This is where good fitting practice applies (technical reference: the UNI 11673 series — arrangements to confirm in the quote).
Architraves, internal and external seals, any touch-ups and cleaning of the work area: the window should look as if it was "born there", not added.
We open and close every sash with you, adjust the hardware, check the locking and explain daily maintenance and ventilation to avoid condensation and mould.
For a typical flat, fitting generally takes one to two days; large houses or many French doors can take longer. It varies from job to job: the number of frames, the state of the openings and extra work all shift the timing.
The disruption is limited: we work one room at a time, with protection on floors and walkways, and at the end of the day the home is closed and liveable. There is some dust on removal day — it is honest to tell you — but the work area is cleaned at the end of the job.
Less than people fear: in most cases no building work is needed, because the new frame adapts to the existing opening. The main disruption is the dust on removal day and the need to clear the area in front of each window. We go room by room and the home is always closed at the end of the day.
Yes, that is the normal situation: almost all customers stay at home, moving to the rooms not being worked on that day. For businesses we agree times and phases to minimise the impact on the activity, as explained on the dedicated page.
Yes: we work one window at a time, so each opening stays uncovered only for the time strictly needed and the other rooms stay heated. In fact, replacing before winter is the best way to face the cold season without draughts: the important thing is to start in good time, because production and diaries fill up in autumn.
Call us or fill in the request: we book the survey and measurements, and everything else follows from there.